It's the best thing ever when your orders ping though and I love getting them ready for you, so I aim to ship them within 24 hours. Life can get a bit hectic though so, sometimes it can take me up to three days for orders to be packaged and posted.
Unfortunately, for the time being we are only able to ship within the UK as standard.
If you require international delivery, please email me via firstname.lastname@example.org so that we can discuss the best postage option for you.
Orders over £50 qualify for free 2nd class Royal Mail, signed for shipping. UK orders under £50 are charged at £4.00 and sent by Royal Mail 2nd class, signed for post. Your order should arrive within three business days from the day it is sent. This may change at busy times.
If you’re in a hurry and would like your order to arrive sooner please get in touch via email, email@example.com. I can arrange for your order to be sent by guaranteed next day delivery. This will be subject to additional postage costs.
Please ensure that you give the correct delivery address at the time of placing your order as I am unable to take responsibility if the delivery address is incorrect. If you have made a mistake and need to update your order please contact me as soon as possible on firstname.lastname@example.org
Lost or missing post
If a parcel goes missing in the post I will have to wait for the recommended time as advised by Royal Mail before I can arrange to send you a replacement. I’ll be sure to keep in touch with you every step of the way if this happens.
If you have any questions regarding deliveries or returns please get in touch via email, email@example.com. I aim to get back to you within 24 hours.