Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.kitclothing.co.uk (the “Site”). 

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PERSONAL INFORMATION WE COLLECT 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We refer to this automatically-collected information as “Device Information.”  

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including card or PayPal details), email address, and phone number.  We refer to this information as “Order Information.” This information will only be collected and processed for the purpose of us supplying the purchases goods and services and keeping proper records of those transactions. Financial transactions may be handled by our payment service providers, Stripe and PayPal. We share transaction data with these providers only to the extent necessary for the purposes of processing your payments, refunds and dealing with complaints and queries relating to such payments and refunds. You can find information about the providers’ privacy policies here: 

https://stripe.com/gb/privacy  

https://www.paypal.com/en/webapps/mpp/ua/privacy-full  

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.  

 
 

HOW DO WE USE YOUR PERSONAL INFORMATION? 

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and / or order confirmations).  Additionally, we use this Order Information to:  

  • Communicate with you;  
  • Screen our orders for potential risk or fraud; and  
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.  

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).  

It is important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at annabel@kitclothing.co.uk.  

 
 

SHARING YOUR PERSONAL INFORMATION  

KIT Clothing may share your data with the following third party organisations as part of the order delivery process:  

We use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: 

https://www.shopify.com/legal/privacy/customers
 

We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:   

https://www.google.com/intl/en/policies/privacy/.   

You can also opt-out of Google Analytics here:   

https://tools.google.com/dlpage/gaoptout.  

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.  

 
 

BEHAVIORAL ADVERTISING 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at:  

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.  

You can opt out of targeted advertising on popular website by following the below links:  

    FACEBOOK - https://www.facebook.com/settings/?tab=ads  

    GOOGLE - https://www.google.com/settings/ads/anonymous  

    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads  

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.  

 
 

YOUR RIGHTS 

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.  

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.  

 
 

DATA RETENTION 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.  

 
 

CHANGES 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.  

 
 

CONTACT US  

For more information please contact us by e-mail at annabel@kitclothing.co.uk 

 
 

COOKIE POLICY 

A cookie is a piece of information that distinguishes you from other uses of this site. Cookies provide us with information about how the site is used, allowing KIT Clothing to manage the customer experience. Cookies help us keep the website relevant, up-to-date and as error free as possible.   

You can, at any time, manage preferences related to cookies directly within your web browser and prevent or limit the use of this technology.  

Further information about the type of cookies that may be used can be found below:  

  1. STRICTLY NECESSARY COOKIES

These cookies are necessary for the proper functioning of the site and make it possible for us to provide the service. Without these cookies, the services available to you on our website cannot be provided or you may receive limited functionality. They allow browsing of the pages, the memorisation of access credentials to make quicker entry into the site and provide services such as remembering your shopping bag items.  

  1. ANALYTICAL AND PERFORMANCE COOKIES

These cookies make it possible to know how visitors use the site, allowing us to see which pages are the most popular. We use these cookies to evaluate and improve the functionality of the site as well as to count visits, identify how users arrived at the site and view how long was spent on the site by the average user. Analytical and performance cookies may also be linked to third parties such as social media websites allowing us to record that you have like a product.  

  1. FUNCTIONALITY COOKIES

These cookies allow the site to provide enhanced features. They help us to tailor your visit to the site by remembering selections you have made in the past.